Privacy policy
# Privacy Policy – PrimeShopping
**Effective Date:** 19 July 2026
At **PrimeShopping**, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
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## 1. Information We Collect
When you use our website, we may collect the following information:
### Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- City, State & PIN Code
### Order Information
- Products Ordered
- Order History
- Payment Method (COD/Online)
**Note:** We do **not** store your debit card, credit card, UPI PIN, or banking credentials.
### Device & Technical Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Our Website
### Customer Support Information
Information you share with us through WhatsApp, phone calls, email, or contact forms.
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## 2. How We Use Your Information
Your information is used to:
- Process and confirm your orders
- Deliver products to your address
- Provide customer support
- Send order updates via WhatsApp, SMS, email, or phone
- Improve our website, products, and customer experience
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory requirements
- Show relevant advertisements on Facebook and Instagram
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## 3. Sharing of Information
We respect your privacy and **never sell your personal information**.
We may share limited information only with trusted service providers such as:
- Courier & Delivery Partners
- Payment Gateway Providers
- Shopify & Store Management Services
- Advertising Partners (Meta/Facebook & Instagram)
- Government authorities where legally required
All partners are expected to protect your information securely.
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## 4. Facebook & Instagram Advertising
Our website uses **Meta Pixel** and similar technologies to:
- Measure website performance
- Improve advertising campaigns
- Show relevant ads based on your interests
- Measure conversions
You can manage your advertising preferences through your Facebook account settings.
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## 5. Cookies
We use cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Provide personalized advertisements
You may disable cookies through your browser settings, although some website features may not function properly.
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## 6. Data Security
Your security is our priority.
We protect your information using:
- SSL Secure Encryption (HTTPS)
- Secure Shopify Infrastructure
- Trusted Payment Gateways
- Limited access to customer information
While we use industry-standard security practices, no online system can guarantee 100% security.
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## 7. Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data (where legally permitted)
- Stop receiving marketing communications
- Withdraw your consent
To make any request, please contact us using the details below.
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## 8. Children's Privacy
Our services are intended for individuals **13 years of age or older**. We do not knowingly collect personal information from children.
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## 9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website means you accept the updated policy.
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# Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
**PrimeShopping**
📧 Email: supportprimeshopping@gmail.com
📞 Customer Support: +91 7762050741
💬 WhatsApp: +91 7644090980
📞 Alternate Contact: +91 7644090980
🕒 Support Hours: Monday – Sunday | 10:00 AM – 6:00 PM (IST)
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**By using PrimeShopping, you acknowledge that you have read, understood, and agreed to this Privacy Policy.**