Privacy Policy

Privacy Policy — PrimeShopping
Effective Date: 31 May 2026
At PrimeShopping, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal details: Name, phone number, email address
Delivery details: Shipping address, city, state, pincode
Payment details: Payment method (we do not store card/UPI details)
Device & browsing data: IP address, browser type, pages visited, time spent on site
WhatsApp communication: Messages sent to us for order/support queries
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To send order updates via WhatsApp or email
To respond to your queries and provide customer support
To improve our website and shopping experience
To run targeted ads on Facebook and Instagram (see Section 4)
3. How We Share Your Information
We do not sell your personal data to anyone. However, we share limited data with trusted partners only:
Delivery/courier partners — to ship your orders
Payment gateways — to process your payments securely
Meta (Facebook/Instagram) — for ad targeting purposes only
All third parties are bound to handle your data securely.
4. Facebook & Instagram Ads (Meta Pixel)
Our website uses Meta Pixel to improve our advertising. This means:
Meta may track your visit to our website
We may show you relevant ads on Facebook/Instagram based on your browsing
You can opt out of ad tracking via your Facebook Ad Settings
For more info, visit: Meta Privacy Policy
5. Cookies
Our website uses cookies to:
Remember your cart and preferences
Analyze website traffic
Enable Facebook/Instagram ad tracking
You can disable cookies from your browser settings, but some features may not work properly.
6. Data Security
We take reasonable measures to protect your personal information:
Our website uses SSL encryption (https)
Payment data is handled by secure payment gateways
We do not store sensitive payment information on our servers
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request deletion of your personal data
Opt out of marketing communications
Withdraw consent at any time
To exercise any of these rights, contact us at:
📧 Email: supportprimeshopping@gmail.com
📱 WhatsApp: +91 7762050741
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
For any privacy-related concerns:
📧 Email: supportprimeshopping@gmail.com
📱 WhatsApp/Call: +91 7762050741
⏰ Support Hours: Daily, 10:00 AM – 6:00 PM
By using PrimeShopping, you agree to this Privacy Policy.